FAQ – Frequently Asked Questions
1. What types of products do you offer?
We offer a wide range of Albanian traditional products including artisan crafts, ethnic clothing, paintings, books, and beverages.
2. How can I place an order?
You can place an order directly through our website by selecting your desired products and completing the checkout process.
3. What payment methods do you accept?
We accept payments via credit/debit cards, PayPal, and bank transfers.
4. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.
5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
6. Can I return or exchange a product?
Yes, returns or exchanges are accepted within 14 days of delivery, provided the item is unused and in its original packaging.
7. How can I contact customer service?
You can contact us via email at [email protected] or fill out our contact form on the website.