{"id":15318,"date":"2025-12-18T10:35:40","date_gmt":"2025-12-18T10:35:40","guid":{"rendered":"https:\/\/sicred-distribution.com.al\/terms-conditions-and-checkout-policy\/"},"modified":"2025-12-18T12:21:07","modified_gmt":"2025-12-18T12:21:07","slug":"terms-conditions-and-checkout-policy","status":"publish","type":"page","link":"https:\/\/sicred-distribution.com.al\/en\/terms-conditions-and-checkout-policy\/","title":{"rendered":"Terms, Conditions and Usage Policies"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Terms and Conditions&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#154577&#8243;]<\/p>\n<p>These terms apply to all orders made on our website: <strong>SiCRED Distribution Artisan.<\/strong><\/p>\n<p><strong>Handmade products:<\/strong><\/p>\n<ul>\n<li>Our products may require up to <strong>+15 <\/strong>days for production and shipping, due to their artisanal nature.<\/li>\n<li>We accept payments via PayPal, bank transfer, credit\/debit cards.<\/li>\n<li>If you wish to cancel an order before shipment, please contact us as soon as possible.<\/li>\n<li>Personalized products may not be eligible for return<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Privacy Policy&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; toggle_text_color=&#8221;#154577&#8243; open=&#8221;off&#8221; toggle_level=&#8221;h1&#8243; toggle_font_size=&#8221;21px&#8221;]<\/p>\n<p>Company: SiCRED Distribution sh.p.k<br \/>Website: <a href=\"https:\/\/sicred-distribution.com.al\/en\/\">https:\/\/sicred-distribution.com.al<\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>1. INTRODUCTION<\/strong><\/span><\/p>\n<p data-start=\"347\" data-end=\"639\">At SiCRED Distribution, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, place an order, or interact with our services.<\/p>\n<p data-start=\"641\" data-end=\"862\">The processing of personal data is carried out in accordance with <strong data-start=\"697\" data-end=\"772\">Law No. 9887, dated 10.03.2008 \u201cOn the Protection of Personal Data\u201d<\/strong>, as amended, as well as with the <strong data-start=\"797\" data-end=\"861\">General Data Protection Regulation (GDPR).<\/strong><\/p>\n<p data-start=\"641\" data-end=\"862\"><span style=\"text-decoration: underline;\"><strong>2. WHAT INFORMATION WE COLLECT<\/strong><\/span><\/p>\n<p data-start=\"895\" data-end=\"962\">We may collect the following types of personal information:<\/p>\n<ul>\n<li data-start=\"966\" data-end=\"1073\"><strong data-start=\"966\" data-end=\"993\">Personal Identification:<\/strong> Name, email address, phone number, billing\/shipping address<\/li>\n<li data-start=\"966\" data-end=\"1073\"><strong data-start=\"1076\" data-end=\"1102\">Order Information:<\/strong> Products purchased, payment method (via third-party processor)<\/li>\n<li data-start=\"966\" data-end=\"1073\"><strong data-start=\"1180\" data-end=\"1201\">Technical Data:<\/strong> IP address, browser type, device type, pages visited (via analytics tools)<\/li>\n<li data-start=\"966\" data-end=\"1073\"><strong data-start=\"1301\" data-end=\"1327\">Account Data: <\/strong>Login credentials and account preferences (if you create an account)<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>3. HOW WE USE YOUR INFORMATION<\/strong><\/span><\/p>\n<p data-start=\"1459\" data-end=\"1515\">We use the information we collect to:<\/p>\n<ul>\n<li data-start=\"1519\" data-end=\"1556\">Process and deliver your orders<\/li>\n<li data-start=\"1519\" data-end=\"1556\">Communicate with you about your order or inquiries<\/li>\n<li data-start=\"1519\" data-end=\"1556\">Improve and personalize your shopping experience<\/li>\n<li data-start=\"1519\" data-end=\"1556\">Manage and improve website performance<\/li>\n<li data-start=\"1519\" data-end=\"1556\">Comply with legal obligations<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>4. SHARING YOUR DATA<\/strong><\/span><\/p>\n<p data-start=\"1845\" data-end=\"2022\">SiCRED Distribution sh.p.k  <strong data-start=\"1872\" data-end=\"1904\">does not sell or rent<\/strong> your personal data. We may share your data with: <\/p>\n<ul>\n<li data-start=\"2026\" data-end=\"2120\"><strong data-start=\"2026\" data-end=\"2053\">Payment processors<\/strong> (e.g., Stripe, PayPal) to securely handle transactions<\/li>\n<li data-start=\"2026\" data-end=\"2120\"><strong data-start=\"2123\" data-end=\"2149\">Delivery services <\/strong>for shipping your orders<\/li>\n<li data-start=\"2026\" data-end=\"2120\"><strong data-start=\"2179\" data-end=\"2221\">IT and hosting providers<\/strong> who support our website<\/li>\n<li data-start=\"2026\" data-end=\"2120\"><strong data-start=\"2251\" data-end=\"2285\">Law enforcement or regulators<\/strong>, if required by law<\/li>\n<\/ul>\n<p data-start=\"2311\" data-end=\"2421\">In any case, data sharing is done in accordance with legal obligations for the protection of personal data.<\/p>\n<p data-start=\"2311\" data-end=\"2421\"><span style=\"text-decoration: underline;\"><strong>5. COOKIES AND TRACKING TECHNOLOGIES<\/strong><\/span><\/p>\n<p>Our site uses <strong data-start=\"2487\" data-end=\"2498\">cookies<\/strong> to improve your browsing experience and analyze traffic. You may control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies.  <\/p>\n<p><span style=\"text-decoration: underline;\"><strong>6. DATA RETENTION<\/strong><\/span><\/p>\n<p>We keep your personal data only as long as necessary to fulfill the purposes it was collected for, including satisfying legal, accounting, or reporting requirements.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>7. YOUR RIGHTS<\/strong><\/span><\/p>\n<p data-start=\"3002\" data-end=\"3060\">In accordance with applicable legislation, you have the right to:<\/p>\n<ul>\n<li data-start=\"3064\" data-end=\"3111\">Request access to the personal data we hold about you<\/li>\n<li data-start=\"3064\" data-end=\"3111\">Request correction or deletion of your data<\/li>\n<li data-start=\"3064\" data-end=\"3111\">Object to data processing or request restriction<\/li>\n<li data-start=\"3064\" data-end=\"3111\">Withdraw consent for marketing at any time<\/li>\n<\/ul>\n<p data-start=\"3283\" data-end=\"3359\">Requests can be addressed in the manner specified in the contact section.<\/p>\n<p data-start=\"3283\" data-end=\"3359\"><span style=\"text-decoration: underline;\"><strong>8. DATA SECURITY<\/strong><\/span><\/p>\n<p>We use industry-standard security measures to protect your data from unauthorized access, misuse, or loss. However, no internet transmission is 100% secure, and we encourage safe online practices. <\/p>\n<p><span style=\"text-decoration: underline;\"><strong>9. THIRD-PARTY LINKS<\/strong><\/span><\/p>\n<p>Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>10. UPDATES TO THIS POLICY<\/strong><\/span><\/p>\n<p>We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. <\/p>\n<p><span style=\"text-decoration: underline;\"><strong>11. CONTACT<\/strong><\/span><\/p>\n<p>If you have any questions about this Privacy Policy, please contact us:<br \/><strong data-start=\"4156\" data-end=\"4166\">Email<\/strong>: <a data-start=\"4167\" data-end=\"4201\" class=\"decorated-link cursor-pointer\" rel=\"noopener\">contact@sicred-distribution.com.al<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" aria-hidden=\"true\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><use href=\"\/cdn\/assets\/sprites-core-j9fay8bq.svg#304883\" fill=\"currentColor\"\/><\/svg><\/span><\/a><br data-start=\"4201\" data-end=\"4204\">Address: <strong data-start=\"4204\" data-end=\"4215\">Nj\u00ebsia bashkiake Nr. 5, Rr. \u201cBrigada VIII\u201d, Vila Nr.3\/1, Tiran\u00eb<\/strong> <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Payment Policy&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#154577&#8243; open=&#8221;on&#8221;]<\/p>\n<ul>\n<li>We accept payments via PayPal, bank transfer, credit\/debit cards.<\/li>\n<li>Payment is made in full at the time of order.<\/li>\n<li>We do not store card data on our servers; all payments are processed securely by our payment partners.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Checkout Policy&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#154577&#8243; open=&#8221;off&#8221;]<\/p>\n<p><strong>Checkout process at SiCRED Distribution<\/strong><\/p>\n<ul>\n<li>During checkout, you will see a summary of your order, including products, quantities, total price, and shipping or service costs.<\/li>\n<li>Payments are processed securely via our payment partners (PayPal, bank, or booking platform).<\/li>\n<li>We do not store your card details on our servers.<\/li>\n<li>Payment is made in full at checkout.<\/li>\n<li>Once payment is successful, you will receive a confirmation email with the details of your order.<\/li>\n<li>If payment fails or is declined, the order or booking will not be valid, and you may try again or contact us.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Delivery Policy&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#154577&#8243; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>We ship products within Albania and internationally.<\/li>\n<li>Delivery time may take up to +15 days due to artisanal production and logistics.<\/li>\n<li>Shipping costs will be <strong>200All <\/strong>for deliveries inside Tirana and 300All for deliveries outside Tirana.<\/li>\n<li>In case of damage or loss during transport, please contact us within 48 hours of receiving the product.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Return Policy&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#154577&#8243; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>We accept returns or exchanges of unused products within 14 days of receipt.<\/li>\n<li>Personalized products may not be eligible for return.<\/li>\n<li>Kostot e transportit t\u00eb kthimit mbulohen nga klienti.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions These terms apply to all orders&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-15318","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - 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